Frequently Asked Questions

 

PLEASE CLICK HERE TO READ OUR TERM OF USE.

After purchase, you will automatically, will receive an email that include a link to download page where you can instantly download the files they've purchased.

Mac user:
Double-click the zip file and it will open automatically.

Pc user:
Open file explorer and find the zipped folder. To unzip the entire folder, right-click to select extract all, and then follow the instructions.

DUE TO THE DIGITAL NATURE OF OUR PRODUCTS, WE DO NOT OFFER EXCHANGES OR REFUNDS.

IF YOU ARE PRINTING THE DESIGN ON A PHYSICAL PRODUCT YOURSELF, THEN YOU DO NOT NEED THE EXTENDED LICENSE.

THIS LICENSE IS FOR SMALL BUSINESSES THAT USE (POD) PRINT ON DEMAND SITES AND SELL THE PHYSICAL ITEMS ON THEIR OWN WEBSITES OR ON MARKETPLACES SUCH AS ETSY, ZAZZLE, REDBUBBLE, SOCIETY6, AMAZON MERCH, ETC. CLICK HERE TO READ MORE ABOUT OUR POD LICENSE POLICY.

- SVG: USED IN CRICUT DESIGN SPACE, SILHOUETTE DESIGNER EDITION, MAKE THE CUT (MTC), SURE CUTS A LOT (SCAL), AND BROTHER SCAN AND CUT “CANVAS” SOFTWARE.

- DXF: USED IN SILHOUETTE BASIC EDITION.

- PNG: TRANSPARENT BACKGROUND.

- PDF: THE BEST FORMAT FOR PRINTING.

- EPS: USED IN CORELDRAW AND INKSCAPE.

NOTE: SOME DESIGNS MIGHT COME WITH JPEG FILES.

- PNG: TRANSPARENT BACKGROUND.

- JPEG

- EPS: USED IN CORELDRAW AND INKSCAPE.

OTF WHICH IS BEST USED FOR SILHOUETTE STUDIO AND CRICUT DESIGN SPACE, AND TTF FORMAT.

YOU CAN RE-DOWNLOD THE FILES THRUGH THE EAMIL THAT YOU HAVE RECIEVED AFTER PURCHASE THAT INCLOUDS A LINK TO YOUR DOWNLOAD PAGE. YOU CAN USE THAT LINK TO DOWNLOAD THE FILE IN THE FUTURE AT ANY TIME.

If you have any questions, please don't hesitate to contact us through chat or email.
Thank you for choosing NS Arts Shop!